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Consultant/Senior Consultant - Salesforce Functional

Job Summary: 

We are looking for a highly skilled and experienced Salesforce Functional Consultant to join our dynamic team. The successful candidate will play a key role in implementing and optimizing Salesforce solutions for our clients. This position requires in-depth knowledge of Salesforce functionality, excellent problem-solving skills, and the ability to work closely with clients to understand their business needs.

Responsibilities:

  1. Client Consultation:

    • Collaborate with clients to understand their business requirements and objectives.
    • Conduct workshops and gather information to design effective Salesforce solutions.
  2. Salesforce Implementation:

    • Design, configure, and customize Salesforce solutions to meet client needs.
    • Implement Salesforce best practices and ensure optimal system performance.
  3. Business Process Analysis:

    • Analyze client business processes and recommend improvements through Salesforce capabilities.
  4. User Training:

    • Develop and conduct training sessions for end-users to ensure effective utilization of Salesforce features.
  5. Documentation:

    • Create comprehensive functional specifications and documentation.
    • Document client requirements, solution designs, and configuration changes.
  6. Collaboration:

    • Work closely with technical teams, developers, and other stakeholders to ensure successful project delivery.
  7. Quality Assurance:

    • Conduct testing and quality assurance activities to validate Salesforce configurations and customizations.
  8. Client Support:

    • Provide ongoing support and troubleshooting assistance to clients post-implementation.
  9. Stay Current:

    • Keep abreast of Salesforce updates, new features, and industry trends.
    • Share knowledge and insights with the team.

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Salesforce certifications (e.g., Administrator, Platform App Builder, Sales/Service Cloud Consultant).
  • Proven experience as a Salesforce Functional Consultant, with a focus on Sales and Service Cloud.
  • Strong understanding of Salesforce best practices and functionality.
  • Excellent communication and interpersonal skills.

Experience (for Senior Consultant):

  • 3+ years of experience in Salesforce consulting or related roles.
  • Successful track record of leading Salesforce implementation projects.

Benefits:

  • Professional development opportunities
  • Collaborative and innovative work environment

 

If you are a seasoned Salesforce Functional Consultant with a passion for delivering high-quality solutions, we invite you to apply for this challenging and rewarding position. Join our team and contribute to the success of our clients through Salesforce excellence.

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